Personal Assistant
by Storesmith
The AI Assistant That Grows Revenue & Retention
Storefront chat widget + AI that reads live Shopify order and inventory data, answers product questions, shares personalized coupons, and asks for reviews — automatically, in any language, and starts free.
3-Piece Set
Norah Atelier
Linen Co-ord Set – 3 Piece
Colour
Size
Personal Assistant
Online · instant replies
Hi! How can I help you today? 👋
Where is my order #1042?
Order #1042 is out for delivery! Arrives today by 5 PM. 📦
AI · just now ✓✓
The Problem
Generic helpdesks don't grow revenue or retention
Most shoppers leave without buying, and never get a personalized nudge to come back.
What helpdesks like Gorgias and Tidio cost — without coupon or review automation built in.
Most customers are never asked, so stores miss out on the social proof that drives sales.
Chat, email, and social DMs — all separate, with no unified inbox or customer context.
Phase 1 — Launching First
What You're Getting on Day One
Phase 1 focuses entirely on one thing: an AI helpdesk that works out of the box, resolves customer questions without human intervention, and costs less than a cup of coffee per day.
Storefront Chat Widget
Embeds on any Shopify store via Theme App Extension — zero code, zero configuration. Fast-loading and fully mobile-responsive.
AI Order, Inventory & Profile Assistant
Groq Llama 3.1 8B reads live Shopify order and inventory data via GraphQL — answering order status, stock availability, return policy, and product questions, and helping customers manage their profile, without human intervention.
Merchant Web Dashboard
Shopify-embedded conversation inbox and ticket management. All customer chats in one place — no separate login, no context switching.
Coupons & Review Requests
Shares personalized discount codes mid-conversation and follows up after delivery to request a review — growing repeat purchases and ratings automatically.
Multilingual, Global-Ready AI
Automatically detects and replies in the customer's language — the same AI model serving shoppers anywhere in the world, no setup required.
Where is my order #1042?
I want to return order #1038
Can you send the size chart?
Do you have this in stock?
Thank you so much! 😊
Emma Rodriguez
Order #1042
Where is my order #1042?
2:43 PM
Your order arrives today by 5 PM! 📦
AI · 2:43 PM ✓✓
What is your return policy?
2:44 PM
Returns are free within 7 days! Just let us know here. 🔄
AI · 2:44 PM ✓✓
Order Details
Order #1042
$89.00
ShippedItems
Linen Co-ord Set · M · Ivory
Customer
Emma Rodriguez
Verified Customer
3 orders · ★ 4.8
Product Roadmap
Built in Phases, Shipped with Focus
One thing done well beats five things done partially. Phase 1 ships first and ships right.
Phase 1
Helpdesk Core
Months 1–3
- Storefront chat widget (Theme App Extension)
- AI order, inventory & profile assistant
- Merchant web dashboard — inbox + ticket management
- Multilingual support, out of the box
Phase 2
Merchant Mobile App
Months 4–6
- React Native mobile app — all chats in one place
- AI quick replies with Shopify order context
- Real-time push notifications
- Full order, product & customer history inline
Phase 3
WhatsApp + Customer App
Months 7–12
- WhatsApp channel via Meta Cloud API
- Discount coupon & review request automation
- Customer-facing mobile app (shop + chat)
- Unified inbox: widget, WhatsApp, email
Phase 4
Commerce Ecosystem
Year 2+
- WhatsApp + push broadcast campaigns
- Reviews, loyalty & post-purchase flows
- CSAT, resolution rate & revenue analytics
- Klaviyo, ERP, CRM & shipping integrations
Comparison
How Personal Assistant by Storesmith Stacks Up
| Feature | Gorgias | Tidio | Shopify Inbox | Personal Assistant by Storesmith |
|---|---|---|---|---|
| Shopify-native | ||||
| AI auto-resolve | ||||
| Merchant mobile app | ||||
| WhatsApp (native) | ||||
| Multilingual AI | ||||
| Proactive coupons & reviews | ||||
| Affordable for growing stores | ||||
| Starting price | $10–60/mo | $29/mo | Free | Free → $9/mo |
Pricing
Simple, Transparent Pricing
All prices in USD. No lock-in. Cancel anytime.
Starter
- Full AI auto-resolve
- Mobile app
- Coupons & reviews
- Multilingual AI
Pro
- WhatsApp channel
- Broadcast campaigns
- Analytics dashboard
- All Starter features
Scale
- Full ecosystem
- API access
- Priority support
- Quarterly reviews
Be the first to get Personal Assistant by Storesmith
We're building for Shopify stores everywhere. Join the waitlist and get early access plus a free 3-month Starter plan.
No credit card required · Cancel anytime